Our Services

MANAGED IT SERVICES & SOLUTIONS

Organizations trust Ceeva to develop reliable solutions capable of covering every one of their IT needs, from mobile devices to cloud services and everything in between.

We have simplified how the effectiveness of managed IT services in Pittsburgh work. You can rely on us to manage your processes, including training, implementation, and ongoing support, so that you can simply use the technology to achieve your goals.

First line of support service desk

First line of support service desk

Whenever you reach out for IT support, rest assured your call goes to our first line service desk where our friendly and experienced service desk analysts will aim to resolve your issue at first point of contact.

Virtual CIO services

Virtual CIO services

Our Virtual Chief Information Officers provide strategic consultation, expert guidance, and operational oversight across your entire IT infrastructure, ensuring everything in your network is firing smoothly.

Technology roadmap and budgeting

Technology roadmap and budgeting

We work with you to build an IT roadmap that meets your budget and helps you reach your goals. We aren’t tied to any specific technology or approach, so we can give you options and timelines that line up with your specific business needs.

Project work

Project work

Often we work with clients on specific projects – implementing new tool or migrating servers and devices. Ceeva can manage this process for you, with an experienced team of project managers and technology pros.

Infrastructure design and management

Infrastructure design and management

We lead you through the design and management of your entire tech stack so that your business functions as you envisioned. Not only will we manage the physical technology, but we will help you with your processes, policies, HR onboarding and offboarding, and more.

Network security design and management

Network security design and management

We build your network stack for reliability with a future-proof design so that you can get the most out of your investment. We then monitor your network and help eliminate breaches, issues, vulnerabilities, and common human errors.

Wireless implementations

Wireless implementations

We consider all your security, mobility, flexibility, support, accessibility, and expandability needs to recommend the best-fit wireless solution for your unique needs. We help with private networks for business; guest networks for segregated network security; and captive portals to capture information for guests in your organization, campus, building, park, or other facility.

Hardware procurement and installation

Hardware procurement and installation

We are experts in sourcing, acquiring, and installing the best-fit information technology setup for your organization’s needs. 

Vendor management

Vendor management

We take the daily grind of finding, securing, and booking required vendors off your plate; ensuring you get all the benefits of working with the best, without the time-draining administrative tasks. 

Line of Business application management

Line of Business application management

Trust us to manage the software applications used to facilitate the unique requirements of your organization - ensuring you get the fit and support you need, without the admin work. 

Remote monitoring and management for endpoints

Remote monitoring and management for endpoints

We remotely and proactively monitor your organization’s endpoints, networks, and computers to ensure optimal performance

Inventory management

Inventory management

Our inventory and warranty management system will help you keep track of devices and network computers. Our custom reporting helps you know what you have and what you’ll soon need to replace.

Patch management solutions

Patch management solutions

We manage your organization’s network of computers, keeping them up-to-date and up-to-speed by obtaining, testing, and installing patches on applications and software tools whenever required. 

Backup and disaster recovery for local and cloud infrastructure

Backup and disaster recovery for local and cloud infrastructure

We offer redundant, secure, real-time local and cloud backup both onsite and offsite so that you can rest assured that your data will always be safe and waiting for you, whenever and wherever you need it. 

Get a Complimentary IT Consultation Now

Meet with a Ceeva IT expert to discuss your most pressing IT challenges. We'll offer you some advice and share how we can help!

BUSINESS CONTINUITY DATA RECOVERY

What would you do if your organization lost everything in an disaster? We’re talking about all your servers, filing cabinets, computers and the building they were in - gone.

What about a ransomware attack?

Do you have a plan?

With Ceeva on your side, you’ll have backups for your backups and never go without access to your data. We’re obsessed with cyber and data security, and we’ll keep you up and running, regardless of what the world throws at you.

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end users trust Ceeva with their IT

Ceeva has been a key source in handling all of our IT needs. The team there helps us know what tools can solve our business problems and support our strategy, and they implement and support them so we can focus on our core business goals. We’re not IT people, and we so appreciate them looking after the IT end of our business.

Metplas

Kevin Siverd | Vice President of Operations

Got to say your guy on call Friday night was right on it when I took the server down again. He called me less than 5 minutes after I took them down to check on things.

Fred Rogers Productions

Tim Friez, Director of Technology

I was so stressed and by the time George was done my stress level was zero. George did a wonderful job dealing with my problems and getting me back to work. I am not the most technologically savvy person, and he was so patient with me! Thank you so much for hiring such wonderful people!

Ceeva Client End User Survey Response

We looked at three MSPs to migrate us to the cloud. Their proposals were similar, but it was clear that the Ceeva team had our long-term interests at heart. We have built a strategic partnership where we can all grow, learn, and change over time. With their support on administration, my team can focus on other business issues to keep the organization moving forward.

Partners For Quality, Inc.

Steve McDonell | Chief Information Officer

Free Download: Webinar Recording

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Some of Our Clients

1. Why do organizations need co-managed or managed IT services?

Is your organization experiencing tech challenges? Our managed IT services in Pittsburgh offer a blend of expertise and proactive solutions. It’s about tailoring our team to your specific needs.

The right managed IT provider understands today’s technology and thinks beyond what they do in their day-to-day. If your team is facing the following challenges, it might be time to consider an IT partner:

Lacking a strategic technology and security roadmap for your business
Shortage of IT expertise & budget
Unsure how to use technology to help with business continuity
Not yet migrated on-premise data to the cloud
Not everyone is using Multi-Factor Authentication
Lacking a digital employee experience

Our experts can help organizations not only overcome these challenges, but proactively solve them before an incident.

2. What should I expect when it comes to IT services?

At Ceeva, you can expect gold standards in our help desk support, cutting-edge solutions, and long-term IT strategies. After we start off with a kick-off call, we start working on fixing your immediate challenges.

We ensure leaders get the technical insight, security, and efficiency needed to outpace the competition. Our goal is to deliver peace of mind so you can focus on what you do best.

3. Who else is taking advantage of IT services in Pittsburgh?

Founded in 1992, Ceeva has been serving the Pittsburgh community for over three decades. The organizations we work with continue to see real results. We can proudly say that 94% of clients continually renew Ceeva services – and they have positive things to say about our team.

For a real-life example, look at how we created an intranet for Animal Friends. They tasked us to create and implement a customized SharePoint solution, and we delivered FETCH!. The intranet led to better resource management and an overall increase in the nonprofit’s information sharing.

“Everyone is excited about this platform – all the way up to our board of directors. They know organizational visibility is a hard problem to tackle with fast-moving teams with tons of changing information. FETCH! has really made an impact.”

- Stefanie Zukowski, Chief Administrative Officer at Animal Friends

4. What are the benefits of Pittsburgh IT support?

Think productivity boosts, seamless tech integration, and strategic guidance that puts your organization on the fast track. Experienced IT consulting and support offers fresh perspectives that drive productivity and growth.

To learn the concrete pros and cons of partnering with a Pittsburgh MSP, check out this article.

Think of us like a mechanic who changes your car’s oil. We’re here to work in the background, maintaining your organization’s IT operations while you focus on getting to where you’re going.

“Some people think of IT as simply something they need to get their emails to work. However, from an organizational perspective, IT is a forced multiplier to help your employees work better and faster…IT is an investment that is going to pay off in the long run. It’s the difference between one hour with a computer versus eight hours with pen and paper.”

- Sean Cassley, Network Account Engineer at Ceeva

5. How has new technology transformed cybersecurity needs?

In 2021, organizations with fewer than 500 employees were hit by 70% of cyber attacks. These criminals have realized that these types of organizations are the most susceptible because they often don’t invest in or have basic security.

At Ceeva, we make sure our clients are protected. We work with them to understand their vulnerabilities and create customized plans. Modern cybersecurity means organizations must secure data across platforms, devices, networks, and the cloud.

“Cybersecurity is a big concern. We just went through cyber liability insurance which was really challenging. I see the horror stories from the law journals and fraud in title insurance journals. But if you have a good IT partner you don’t have to think about this, they’re coming up with ideas to address your cybersecurity and systems issues. In the past 15 years, IT has become a major component of our business."

- John Prorok, Partner at Maiello Brungo & Maiello, LLP Law Practice, Pittsburgh

6. What’s in store for the future of managed IT services?

Current trends in managed IT services are predicting a future of innovation. The best IT providers will provide solutions that are personalized, efficient, and security-focused. For organizations in Pittsburgh, Ceeva is here to help you navigate these managed IT services trends.

Our Proven Managed IT Services in Pittsburgh