Blog | Ceeva

How to Achieve Business Goals with Technology: Pittsburgh MSP Tips

Written by Rick Topping | August 6, 2024

Digital transformation is a top priority for organizations across nearly all local industries. In fact, Pittsburgh saw the second-highest year on record for investment in technology, raising$3.12 billion in 2023. The city experienced a 203% increase, even as investments across the nation declined by nearly 30%. Despite this growth, implementing fundamental changes is undeniably challenging, especially under short-term pressures. 


In 2023,54% of Organizations Experienced a Skill Shortage in Technology, According to Statista

Organizations face outdated IT infrastructure and global shortage of skilled technology workers. They must also contend with the presence of both startups and established industries while dealing with legacy systems that hinder innovation. On top of that, many organizations find it difficult to align their technology investments with their long-term goals.

These challenges leave a significant gap where organizations are not fully benefiting from their technology.

“It can be hard to keep up with shifts in technology and workplace tools, especially if IT isn’t in your wheelhouse or if you have more IT work than you can manage independently.”

- Rick Topping, Vice President of Operations, Ceeva

Despite the bottlenecks, it’s possible to harness disruptive technologies' potential and maximize their advantages.Pittsburgh Managed service providers (MSPs) offer specialized expertise and support to overcome technological challenges and achieve maximum efficiency, whether you have in-house IT teams or not.

Seize these practical tips and solutions from Pittsburgh managed service providers (MSPs) to leverage technology effectively and drive your organization forward.

Automate Routine Tasks to Improve Efficiency

Many Pittsburgh organizations struggle with inefficiencies and high costs because they still use manual processes for everyday tasks. This eats up valuable staff time and causes more errors and delays. By automating these repetitive tasks, organizations can free up their teams to focus on more important projects and save money. Rolling out new systems can be a big job, especially when added to their usual responsibilities.

With the help of MSPs, teams can focus on their core tasks without worrying about technology implementations. A Pittsburgh MSP can take on the entire automation process, from identifying areas ripe for automation to deploying and maintaining the necessary tools. They can also collaborate with existing IT teams to augment their capabilities and guarantee a smooth integration of automation tools. 

Leverage Cloud Solutions for Scalability and Flexibility

Organizations often face limitations in scaling operations and collaboration due to outdated or inflexible on-premise IT infrastructure. These constraints can impede growth, reduce responsiveness to market changes, and negatively impact productivity and competitiveness.

Implementing cloud-based applications and services allows organizations to scale operations, support remote work, and facilitate real-time team collaboration.

Managed IT service providers can facilitate the entirecloud migration and its ongoing maintenance during complex deployments. This ensures a smooth transition and continuous optimization for cost-effective scalability and remote accessibility.

Enhance Cybersecurity Measures

In August 2023,Carnegie Mellon University experienced a breach that compromised the data of over 7,300 people. Just two months later, in October,Bouter County faced a cyberattack, exposing the information of more than 6,700 people. 

These are just some of the looming cybersecurity threats faced locally.

Cyberattacks are predicted to cost the global economy overUSD 10.5 trillion by 2024. The rapid evolution of cyber threats outpaces the development of cyber security mechanisms that expose organizations to cyber threats. This vulnerability can lead to significant financial losses, reputational damage, and regulatory penalties.

Pittsburgh organizations can mitigate cyber threats by implementing robust cybersecurity protocols, conducting regular security audits, and providing employee training.

Managed service providers can help with detection, prevention, incident response, and recovery to reduce the risk of data breaches. They offer full security solutions that keep data safe and ensure compliance with regulations like HIPAA for healthcare and PCI-DSS for payment card transactions. Whether a non-profit in downtown Pittsburgh, a healthcare provider, or a technology company, MSPs can tailor their services to meet specific needs.

Utilize Data Analytics for Informed Decision-Making

Data is one of the most powerful assets an organization can have. Yet, many struggle to fully utilize their data for strategic decisions due to limited use of analytics tools or lack of expertise. This can lead to missed opportunities and not reaching their full potential.

Data analytics tools can gather insights and make data-driven decisions by collecting, processing, and analyzing large volumes of information. These tools use advanced algorithms to identify patterns, trends, and correlations within the data. This approach enables Pittsburgh organizations to quickly interpret results, monitor key performance indicators, and better understand their operations.

Enhanced data visibility enables more informed and agile decision-making by providing real-time insights and comprehensive data analysis. Managed IT service providers can assist by integrating advanced analytics platforms and providing ongoing support to extract valuable information.

Adopt a Proactive IT Maintenance Approach

IT issues often pop up at the worst possible times, like during a big project or an important client presentation. Relying on a break-fix approach can lead to unexpected downtime, costly repairs, and potential security breaches.

A managed IT service provider (MSP) can set up a proactive maintenance schedule with regular updates, patches, and system health checks to catch problems before they become major headaches. When urgent issues arise, adedicated Pittsburgh MSP can quickly come to the location to fix them and mitigate downtime.

Managed service providers ensure technology infrastructure stays reliable and up-to-date, allowing organizations to operate smoothly without frequent interruptions.

Leverage Technology to Achieve Your Business Goals

“Working with IT service providers is one proactive way to integrate technology solutions within your organization. As technology rapidly evolves, the right partner can transform your business in ways you might not even realize.”

- Rick Topping, Vice President of Operations, Ceeva

Technology isconstantly advancing. Since it has a hand in all of your operations, it is imperative to keep pace with these changes. However, implementing digital technology can understandably be complex and challenging.

Optimize your technological infrastructure by partnering with Ceeva, a leading Pittsburgh managed service provider. Are you dealing with frequent software and equipment issues? Need assistance with office relocation or transitioning from legacy systems? Our specialized IT management solutions can address frustrating IT issues, streamline operations, and enhance productivity. 

Schedule a consultation today to discover how Ceeva can help you achieve your business objectives.